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  1. Team Leader - Customer Service - Grand Rapids

    Job Description Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets. Booking.com (USA) one of the support companies in the United States, is looking for a Team Leader - Customer Service Executive in the United States. Overview: The Team Leader of Customer Service will be responsible for overseeing ...

  2. Seasonal Bilingual Customer Service Rep English/French - Grand Rapids

    Job Description Overview: The Seasonal Customer Service Executive will act as a Customer Service Representative and will provide excellent levels of customer service to resolve hotel and customer queries, both over the phone and via web chats, emails, etc. All CSE's will be universal agents, resolving customer complaints.   Main responsibilities include but are not limited to:   Manage relationships with hotels by providing high levels of customer service and account management support; Act ...

  3. Seasonal Bilingual Customer Service Rep English/Arabic - Grand Rapids

    Job Description Overview: The Seasonal Customer Service Executive will act as a Customer Service Representative and will provide excellent levels of customer service to resolve hotel and customer queries, both over the phone and via web chats, emails, etc. All CSE's will be universal agents, resolving customer complaints.   Main responsibilities include but are not limited to:   Manage relationships with hotels by providing high levels of customer service and account management support; Act ...

  4. Seasonal Bilingual Customer Service Rep English/Spanish - Grand Rapids

    Job Description Overview: The Seasonal Customer Service Executive will act as a Customer Service Representative and will provide excellent levels of customer service to resolve hotel and customer queries, both over the phone and via web chats, emails, etc. All CSE's will be universal agents, resolving customer complaints.   Main responsibilities include but are not limited to:   Manage relationships with hotels by providing high levels of customer service and account management support; Act ...

  5. Workforce Planner - Grand Rapids

    Job Description Booking.com BV, part of the Priceline Group (NASDAQ:  PCLN), is the global market leader in online hotel reservations.  Established in 1996, www.booking.com is available in 43 languages with over 367,843 hotels in 190 countries.  We offer a dynamic work environment with a culture that is open, innovative and performance oriented, and believe our people and their passion is what makes us successful.   The Workforce Planner aids in the staffing and scheduling of Customer Service ...