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help desk in Grand Rapids

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  1. Help Desk Specialist

     Essential Duties and Responsibilities: Performs troubleshooting and identification of applicable problems relating to PC’s, applications, and basic network communications. Engagement throughout the lifecycle of a ticket; including research and communication of status to users Working with additional Helpdesk staff to manage ticket assignments and issue resolution. Working with Systems Engineers to resolve/escalate problems. Provide basic support for hardware, peripherals, and network access. ...

  2. Application/Software Developer

      Roskam Baking Company Position Title: Application/Software Developer Revision date: August 2014   Company Overview: Rothbury Farms is a family owned and managed business based in the Grand Rapids area of West Michigan. We have manufactured high quality food products since 1923. Our strategic partners include some of the largest food companies and retailers in North America. We also have our own product lines under the Rothbury Farms and Grandpa’s Oven brands.   We have five food ...