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help desk in Grand Rapids

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    1. Help Desk Specialist

      Essential Duties and Responsibilities: Performs troubleshooting and identification of applicable problems relating to PC’s, applications, and basic network communications. Engagement throughout the lifecycle of a ticket; including research and communication of status to ...

    2. Help Desk Analyst

        SUMMARY: The Help Desk Analyst will provide assistance in use of all computer technology provided by Information Services (IS). You may be required to rotate shifts as needed to meet business needs. This is a contract opportunity starting on 1st shift. RESPONSIBILITIES: ...

    3. IT Network Administrator

      Supports the network and systems of multiple Managed Service Clients, while also being an escalation point for the Help Desk. DUTIES & RESPONSIBILITIES Works closely with Operations and Help Desk to communicate systems capabilities. Provides support to Managed Service ...