Our goal is to simplify IT. Specializing in virtualization and Dell enterprise products, Optio Data delivers efficiencies and flexibility to customers of every size and industry. Optio accomplishes this by leveraging a state-of-the-art technology facility and multi-million dollar inventory of Dell servers, storage, and networking products. All of which is delivered through a world-class professional services organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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As the IT Help Desk Analyst, you will be the first point of contact to resolve technology problems at Beacon Funding Corporation. You will be responsible for:
• Documenting internal procedures to address technology issues/problems in a timely manner
• Troubleshooting Desktop hardware/software and basic network issues
• Assisting with onboarding new users
• Install, test, and configure new workstations, peripheral equipment and software
• Maintain inventory of all ...
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