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  1. Help Desk Specialist

     Essential Duties and Responsibilities: Performs troubleshooting and identification of applicable problems relating to PC’s, applications, and basic network communications. Engagement throughout the lifecycle of a ticket; including research and communication of status to users Working with additional Helpdesk staff to manage ticket assignments and issue resolution. Working with Systems Engineers to resolve/escalate problems. Provide basic support for hardware, peripherals, and network access. ...

  2. Technical Writer

    TGW Systems Inc. is the North-American entity of TGW Logistics Group, a worldwide supplier of highly dynamic logistics solutions. TGW Systems Inc. serves the USA, Canada and Mexico with innovative material handling solutions. Today TGW Logistics Group employs over 1,500 employees in thirteen countries.   TGW Systems Inc. Distributor Services team supports the after sales and startup of the technologies through our Distributor network. This team leads the way in responding to spare parts requests, ...